Delivery Information
You can choose your preferred shipping method on the Order Information
page during the checkout process. For most products, us will offer you a choice
of two shipping methods on the Order Information page at checkout. Note that if
every item in your order has the Free Shipping sticker, you won't need to
select shipping – us will automatically ship through the best method based on
the order size and destination. Our two available shipping methods are:
Expedited
Shipping
Our
fastest option ships to all major destinations in 2 - 4 business days. All
Expedited Shipping orders are eligible for shipping discounts according to
package size and destination.
Standard
Shipping
The
most affordable option ships to all major destinations in 6 - 8 business days.
All standard shipping orders are eligible for shipping discounts according to
package size and destination. (Note: Due to longer customs clearance times,
Standard Shipping times have been extended to 15-30 days for Brazil and 10-15
days for all other destinations in Latin America.)
Our
Trusted Couriers
We
have partnered with a number of reputable shipping companies for the many
destinations we service worldwide. These include DHL, EMS, FedEx, and UPS.
Return
Policy
Shipping
Information for Tailor-Made products
Event/
Party products & Special Occasion products
It
will take 15-25 business days to tailor your products by professional
dressmaker. It will then take about 2-4 business days for the package travel
from our facilities to your destination, the exact shipping time is based on
the shipping company (UPS, DHL, EMS, etc) standard.